Shipping policy

To ensure these documents meet standard e-commerce legal formatting and read exactly like professional, high-converting policies, I have rewritten them to be more formal, structured, and compliant.

Here is the finalized, production-ready copy for your Shopify store.

AUDIFY — Shipping Policy

Thank you for shopping at AUDIFY. We are dedicated to delivering your premium audio gear safely and efficiently. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and statutory holidays).

  • You will receive a confirmation email once your order is placed.

  • A secondary notification containing tracking details will be sent as soon as your order has been dispatched from our facility.

2. Shipping Zones & Rates

AUDIFY operates exclusively within Canada. We do not support international shipping at this time.

  • Shipping Zone: Canada Only

  • Shipping Cost: Free Standard Shipping (No minimum purchase required)

3. Estimated Delivery Times

Delivery timelines vary based on your geographic location within Canada:

  • Major Urban Hubs (ON, QC, BC, AB): 3 to 5 business days.

  • Regional & Rural Areas: 5 to 7 business days.

Please note: Minor transit delays may occasionally occur due to carrier volume, peak holiday seasons, or severe weather conditions.

4. Shipment Confirmation & Order Tracking

Once your package is handed over to the carrier, a shipping confirmation email containing your tracking number(s) will be generated. The tracking number will become active within 24 hours of generation.

5. Damages, Lost Packages, and Shortages

AUDIFY is responsible for your order up until delivery. If your product arrives damaged or if the package is lost in transit, please contact our support team immediately.

  • Email: malikkabir277@gmail.com

  • Please preserve all packaging materials and damaged goods when filing a claim, and include your order number along with clear photographic evidence of the damage.